Almost everyone buys some items online these days and as we move into the busiest spending season of the year it can make Christmas shopping a cinch.
You can even have your online orders wrapped for you and put them under the tree as soon as they arrive at your doorstep. Of course, when you order something online, it has to be shipped to you through companies like Amazon, UPS, or even good old Canada Post. Therein lies the problem. This time of year, consumers receive tons of fake shipping invoices that look like the real deal in their inbox.
“Almost all shipping companies are used fraudulently to access your personal and financial information,” says Evan Kelly, senior communications advisor for BBB serving mainland British Columbia. “The crooks send spam with links that could infect your computer, or they try to get you to enter credit card information by pretending there is something wrong with your delivery.”
Image of a recent fake Canada Post invoice sent to BBB by a consumer:
“Canada Post does not send emails to consumers unless instructed to do so. If there’s a delivery and you’re not home, they’ll leave a card in your mailbox or on your door, ”Kelly adds. “Also, the English in the email is not very good. It’s still a big red flag.
Tips for Identifying Fake Shipping Invoices:
* Know which company you used to send packages to and to whom.
* Read the email carefully and look for bad grammar and questionable links.
* Beware of calls to action such as “Download invoice now or delivery will be canceled”.
* Make sure all emails are from the current company eg @ amazon.com, NOT eg [email protected] * Before shopping, read the company’s terms and conditions of delivery.
* Please understand that Canada Post does not send unsolicited e-mail.
* If you are using Amazon or another service provider, log into your account and see if your order details match the invoice.
* Make sure all websites have “https” in the URL.
* Contact the shipping company directly if you have any concerns.